Quality Management

Close cooperation with researchers

Cooperating closely with researchers is one of the most important elements for delivering high quality research data. The confidentiality between the researchers and Qualiservice form the foundation of our work and help us to build research-oriented services. In addition to direct exchange and continuous cooperation with individual researchers, Qualiservice holds contact with several research communities and engages in debates on archiving, sharing and re-using qualitative research data.

Accreditation by the German Data Forum (RatSWD)

Qualiservice was accredited by the German Data Forum (RatSWD) in June 2019 as a scientific research data center (RDC). It is thus part of a network of sophisticated and sustainable research infrastructures and one of the few RDCs that enables access to qualitative research data. All RDCs are accredited by the RatSWD according to uniform and transparent criteria. The central Monitoring Commission of the RatSWD takes responsibility for external quality assurance functions (in German).

Since July 2016, the RatSWD has set up a complaints office. Via a contact form on the homepage of the RatSWD, you can report unresolved problems when using data provided by the RDCs. You will find the contact form as well as details of the responsibility and procedure on the monitoring and complaints website of the RatSWD.


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Ticket System

Here you will get access to our ticket system soon.